Useful ITS Links

How-To and Knowledge Base


Website How-To

  • Website How-Tos are meant for end users.  The content is served out of the Yale ServiceNow Knowledge Base.

Knowledge Base in ServiceNow

  1. Visit Yale ServiceNow homepage
  2. Under “Knowledge Base” on left-hand menu click on “Published”
  3. Search using search bar at top of page

Project Portfolio

Applications & Recommended Software

Workshops & Events

Systems Availability

Presentations & Talks

Resources & Tools at Yale