Bomgar

What is it?

Bomgar allows IT professionals to provide remote support for their clients. It works on both the Windows and Macintosh platform, and will work with an established network connection anywhere in the world.

Features of Bomgar at Yale

  • Application Sharing
  • File Transfer
  • Multi-monitor support
  • Reboot
  • Session sharing
  • Training and presentation features

Who can use it?

Any IT professional of the Yale community with an active Yale NetID and a valid Yale email address are eligible to use this service.

How much will it cost?

This service has no cost for general access. For dedicated access, please contact Endpoint Engineering (ee@yale.edu)

How do I get it?

To access the representative console, login, click “My Account” and download the representative console for your operating system. Mobile applications are available through the Google Play store, and the Apple iOS store.