Operating Systems Programmer, Endpoint Engineering (closed)

HIRING MANAGER

Bryan Kazdan, Service Delivery Manager, Endpoint Engineering

POSITION FOCUS

Consistently and efficiently deliver current and evolving technologies that enable client productivity at Yale. Under supervision of the Endpoint Engineering Service Delivery Manager, provide day-to-day operational support, development, and coordination for software delivery, backup services, tier 2 endpoint escalation services, and remote assistance services.

 
By the end of the 6 months opportunity, the candidate should be able to:
  • Deliver software remotely to managed computers
  • Package/repackage/automate software installations
  • Write basic configuration scripts
  • Understand and write Targeting/Relevance logic
  • Cleanly document engineering process and procedure
  • Understand Active Directory/Group Policy structure and usage
  • Troubleshoot engineering level problems
  • Remotely assist helpdesk and field technical staff
 
The candidate would have as many of these skills and abilities as possible:
 
Required Skills/Ability
  • Knowledge of Windows and Mac OS operating systems
IT Fields of Interest
  • Computer Science
  • Technical Support
Preferred skills
  • Desktop and Network support skills
  • System administration skills
  • Ability to follow written instructions
  • Critical thinking skills
  • Troubleshooting skills
  • Comfort at the command line
Pre-requisites
  • Working understanding of Windows and Apple desktop operating systems
  • Basic scripting/programming experience or proof of logical coding understanding
Resources for training related to this position:
  • Lynda.com