Yale's IT community has access to online books and periodicals in a number of e-libraries, including Books 24-7, Ebrary, and Safari Books Online.


EDUCAUSE is a nonprofit association whose mission is to advance higher education through the use of information technology.

Email Subscription Lists

Yale provides a wealth of email subscription lists, including quite a few that focus on different aspects of information technology.


Gartner's Campus Access gives all Yale students, faculty, and staff unmetered access to published research focusing on in-depth strategic analysis of information technology trends, vendors, products, and technologies.


This page is home to training resources and information about ITIL, ITS’s chosen framework for Service Management.  You will find a full range of options from quick guides and short videos to the full ITIL Foundations Certification course. 



ITS Career Development Program

The ITS Career Development Program was established to provide staff development opportunities to current ITS staff, allowing them to serve a six-month assignment in another area of ITS.


Lynda.com is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.

Microsoft IT Academy (ITA)

Microsoft IT Academy is a full curriculum for teaching Microsoft technology courses and online learning tools to help staff achieve and maintain success.  Yale has a campus-wide license to access this collection.  


NERCOMP’s mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the Northeastern United States.

Organizational Effectiveness & Staff Development

As a Yale employee, your development is one of Yale Human Resources' top priorities. To reinforce its commitment to your growth, Yale Human Resources offers a wide variety of programs to support you now and in the future.

ServiceNow Training Resources

Skillsoft eLearning Service

Offering over 1,400 e-learning courses, and covering more than 100 professional certification exams, the IT Courseware Collection enables IT professionals to continually enhance and develop skills and knowledge and capitalize on new and emerging technologies.

Training & Certification

The Yale Training and Certification  website provides a variety of learning and training courses and workshops for the various members of the Yale Community, including registration for classes at the Learning Center and other available offerings.

Yale Business Learning Tools

Learning tools, documentation, and training materials on Yale's business systems and processes.